Privacy Policy
This policy explains how the Investment and Export Promotion Agency of El Salvador (INVEST) collects, uses, and protects information when you visit our website. By accessing and using this website, you agree to the practices described here.
1. Information We Collect
Personal Data from Forms: When you submit the contact form on our website, we collect the following information: name, email address, phone number (optional), company name, and your message. This information is stored and processed through HubSpot, our customer relationship management (CRM) platform.
Navigation Data: We track navigation activities through metadata including IP addresses, browser type, pages visited, and referral sources. This data helps us understand user behavior and improve our website.
2. Cookies and Tracking
We use cookies to enhance your user experience. These include session cookies (automatically deleted when you close your browser) and persistent cookies (stored on your device for future visits). You can control cookie preferences through the cookie consent banner on our website.
3. How We Use Your Information
- Respond to your inquiries and provide the information or services you requested.
- Improve our website and tailor content to your interests.
- Communicate updates, newsletters, or other information relevant to our services (if you have opted in).
- Track and analyze website usage to understand user behavior and improve our services.
4. Data Processors and Third Parties
HubSpot: We use HubSpot as our CRM platform to manage contact information and communications. HubSpot acts as a data processor on our behalf and is subject to data protection obligations. For more information about HubSpot's data processing practices, visit their privacy policy at hubspot.com/legal/privacy.
5. Data Security
We implement industry-standard security measures to protect your personal data against unauthorized access, disclosure, or modification. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
6. Your Rights
Depending on your location and applicable laws, you may have the right to: access your personal data; request correction of inaccurate information; request deletion of your data; withdraw consent for processing; and opt out of marketing communications. To exercise these rights, please contact us using the information provided below.
7. Withdrawal of Consent
You can withdraw consent to cookies and marketing communications at any time by: clearing the "invest_consent" cookie in your browser settings, clicking the cookie preferences button on our website, or emailing us at denuncias_soborno@investinelsalvador.gob.sv to request removal from our mailing list.
8. Cookie Policy
For detailed information about the cookies we use, their purpose, and how to manage them, please refer to our Cookie Policy.
9. Changes to the Privacy Policy
We reserve the right to update this policy at any time. Changes will be effective immediately upon posting. Your continued use of our website following such changes constitutes your acceptance of the updated policy.
